Privacy Policy

1. Information We Collect

We collect information you provide directly to us when contacting our travel specialists, requesting custom tour quotes, subscribing to our newsletters, or completing booking reservations. This may include your full name, email address, contact phone number, passport details for travel documentation, dietary or accommodation preferences, and payment details processed through secured payment gateway partners.

2. How We Use Your Information

Your personal details are processed strictly for legitimate operational travel purposes, including:

• Arranging, confirming, and managing your hotel, transport, and tour itineraries.
• Issuing flight, train, or activity tickets on your behalf.
• Communicating important trip updates, safety advisories, and scheduling adjustments.
• Providing 24/7 customer support during your journeys.
• Fulfilling legal, tax, and regulatory requirements in our operating destinations.

3. Sharing of Information

To deliver your travel experience, we share necessary trip information exclusively with vetted service providers (such as local ground operators, hotel partners, transport coordinators, and trip leaders). We never monetize, trade, or sell your personal data to external marketing or advertising firms.

4. Data Security & Retention

We implement strict administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, or alteration. All electronic payment transactions are encrypted using Industry Standard SSL protocols. Data is retained only as long as necessary to fulfill booking contracts and comply with regulatory tax laws.

5. Your Privacy Rights

Under global privacy legislation (including GDPR and CCPA), you hold the following rights regarding your personal records:

• Right to Access: Request a full copy of the personal information we hold about you.
lock

Privacy Policy Updating

We are currently updating our privacy policy document. Please check back shortly.